Every eCommerce brand faces a critical challenge: turning anonymous website visitors into paying customers.
Despite investing heavily in ads and driving significant traffic to your site, a large percentage of visitors leave without making a purchase.
This is where Retention.com steps in—a revolutionary tool that helps eCommerce brands unlock the full potential of their website traffic by converting anonymous visitors into actionable leads.
In this comprehensive guide, we’ll explore what Retention.com is, how it works, who it’s for, and why it could be the key to driving explosive growth for your business.
We’ll also dive into its pricing, legality, reviews, Reddit feedback, and a compelling case study where one Shopify store generated $1,474,229 in revenue and achieved a 25x ROAS using Retention.com.
At its core, Retention.com is an identity resolution software that enables eCommerce brands to identify and engage with anonymous website visitors.
It leverages advanced technology to match anonymous traffic with identifiable contact information—such as email addresses and phone numbers—allowing brands to re-engage those visitors through email and SMS marketing.
Retention.com doesn’t just help you recover lost opportunities; it transforms the way you think about your website traffic.
By turning up to 35% of anonymous visitors into actionable leads, Retention.com offers a powerful way to grow your customer base and drive more revenue.
Retention.com uses sophisticated identity resolution technology to identify anonymous website visitors. Here’s a detailed breakdown of how it works:
You start by adding Retention.com’s JavaScript snippet to your website. This snippet tracks visitor activity without requiring them to complete forms or create accounts. The integration process is seamless and works across all major eCommerce platforms, including Shopify.
As visitors browse your website, the Retention.com script captures behavioral data and assigns anonymous users a unique identifier. This identifier is used to match visitors with a proprietary database of over 500 million contact records.
Retention.com matches up to 35% of your anonymous website traffic to real email addresses and other contact information. This process uses cookies, device tracking, and cross-referencing to ensure accuracy and compliance.
The matched data, including email addresses, visit details, and engagement metrics, is sent to you in daily reports. The information is formatted for easy integration with email marketing platforms like Klaviyo, Salesforce, and Iterable.
Once you have the data, the real magic happens. Use these leads to:
Retention.com is ideal for businesses and marketers who rely on email and SMS marketing to drive revenue. Here’s a closer look at who can benefit:
Retention.com offers a comprehensive suite of features aimed at helping businesses:
One of the standout benefits of Retention.com is its ability to integrate with over 80 major platforms, including Klaviyo, Salesforce, Iterable, and Shopify.
Yes, Retention.com operates legally by complying with major data privacy regulations, including GDPR, CCPA, and CAN-SPAM. Here’s how:
Retention.com offers customized pricing plans based on factors like website traffic and features required. While exact pricing isn’t disclosed publicly, businesses typically pay for the number of leads captured. To get a quote tailored to your needs, contact Retention.com directly.
Retention.com was founded by Adam Robinson, a seasoned entrepreneur with deep expertise in email marketing and identity resolution. Under his leadership, Retention.com has become a go-to tool for eCommerce brands looking to optimize their marketing strategies.
Retention.com consistently receives high praise from eCommerce marketers for its ability to deliver tangible results. Customers highlight its ease of use, seamless integrations, and high ROI as standout features.
Sample reviews from g2.com include:
"Easy to implement and get results. Great support." -John H
"Our ecommerce business has been using Retention.com for nearly 6 months. The setup/implementation was pretty seamless. We've been most impressed with the "reclaim" campaigns (ie. they duplicate our abandon cart, abandon checkout, browse abandonment flows in Klaviyo and send them to subscribers who may have been missed by our normal Klaviyo flows). Since getting everything setup, we've seen a 5.1x ROI, which we're very pleased with." -Ryan S
"Onboarding is great; they set things up from the start, which is very helpful as I am part of a small team. They get the flows created and optimized and create the proper lists within Klaviyo. communication is great through out the entire process. I wouldn't call it a set it and forget solution, but it's not far from it. Installing the tool was pretty simple, and we saw a positive ROI in the first week." -Mitch W
One of our clients achieved incredible results using Retention.com. Here’s what happened:
Another client we work with has generated over $854k in revenue and 707k in new contacts from using Retention.com.
This case study highlights how Retention.com can transform your marketing strategy and significantly boost revenue.
Retention.com is a powerful tool for any eCommerce brand looking to maximize the value of their website traffic. Whether you’re building your email list, re-engaging potential customers, or scaling revenue, Retention.com offers a proven solution.
If you’re ready to unlock hidden revenue and grow your business, explore Retention.com today. With its advanced technology, seamless integrations, and track record of success, Retention.com could be the key to taking your brand's email marketing to the next level.
Scaling Fast-Growing eCommerce Brands with Profitable & Predictable Growth Strategies | Paid Media & Retention Expert | DM to Discuss Your Growth Potential
